Common Problems with Windows 10, and How to Fix Them

The website development community in Toronto was subject to a major adjustment to their work environment recently. Sometime last week, Microsoft began pushing out its Windows 10 update to Canadians who had reserved their upgrade beforehand, and at this point, it’s probably safe to assume that most of us are working with the new operating system.

There is a cohort of website and software developers who insist on waiting a substantial amount of time before upgrading their computers, expressing concern over the fact that most major software packages are usually riddled with bugs, incompatibilities, and other issues that can interfere with a person’s workflow and efficiency. These concerns are quite valid, evidenced by the number of different complaints and issues Windows 10 users have been sharing online. I’ve outlined a few of the major issues in the remainder of this blog. Thankfully, some of these issues have already been corrected by Microsoft with updates and patches. Others have very simple workarounds and fixes.

Gordon Kelly, a contributor to Forbes Magazine, discusses some of the first highly publicized “scandal” associated with Windows 10’s first major updates. Nine days after the operating system was officially released, Windows Update sent out an unstable graphics driver which switched off many users monitors, in addition to a security patch which corrupted Windows Explorer. A third update, a patch labelled KB3081424, was particularly troubling because it rendered some users devices completely useless. Installing this patch and updating your system would trigger the message: “We couldn’t complete the updates, undoing the changes.” Selecting Undo would result in a mandatory system reboot, but as soon as the user logged back on, the update process would begin again.

Microsoft has reportedly corrected the issue with a more recent path. But for those who have not received that update as of yet, and are suffering through an endless loop of reboots, here’s a hack that Kelly provides:

  • Type “regedit” in the Start menu
  • In the window that opens navigate to: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList
  • Backup your registry key as what you’re about to do is risky (with ProfileList highlighted, click File and Export and choose a backup name)
  • Then scan through the ProfileList IDs and delete any with ProfileImagePath found in it as it shouldn’t be there
  • Close regedit, reboot and next time KB3081424 should install properly

Tyler Lacoma of Digital Trends, wrote an article outlining solutions to solve the 17 most common problems associated with Microsoft’s new browser, Edge. The browser received a lot of hype by beta testers prior to launch, many saying that Edge was a significant step up from its predecessor Internet Explorer in both speed and performance. Users have been scrutinizing the new browser considerably, but with good reason, as some have experienced frustrating issues surrounding its functionality. Lacoma offers up a solution for why some users are reporting that Edge runs slowly and has trouble loading:

“Try clicking “. . .” for more options, and choosing a new InPrivate browsing window. If this solves your problem, there could be trackers or other issues with a normal page.

Try clearing out Edge data out by clicking on “. . .” and choosing Settings. Then click “choose what to clear” under Clear browser data. Delete your browsing history and cached files. Restart Edge and see if it works successfully.”

Some users have also reported that many popular webpages “have a problem” and won’t load, with some even reporting that an additional message would pop up asking the user to try using Internet Explorer instead. Here is the solution Lacoma provides.

“If every website that you visit is displaying an error message but you still have a working Internet connection, then something is wrong with Edge. Try clearing the pipes out by clicking on “. . .” and choosing Settings. Then click “choose what to clear” under Clear browser data. Select options to clean out your browsing history and cached files. Restart Edge and see if it works successfully.”

Despite the numerous bug reports and complaints issued by early adopters online, have not deterred people from downloading the operating system in droves. Microsoft published on its own Windows blog forum that within the first 24 hours the upgrade was available, 14 million devices were running Windows 10.  Dan Thorp-lancaster of Windows Central, discusses a report from WinBeta, citing anonymous sources, which claims that Windows 10 installs now number more than 50 million roughly two weeks after launch. Which are impressive numbers, despite being a little inflated. “Installs” include those users that have updated their existing operating system, as well as those that have recently purchased a computer with Windows 10 built in.

Jason Quintal | August 12, 2015

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